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Privacy Policy

Introduction

At RCH, accessible from https://rch.qa, we are committed to safeguarding the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  1. Personal Identification Information: We may collect personal information such as your name, email address, phone number, and any other details you provide when you fill out forms on our website, subscribe to our newsletter, or engage with our services.
  2. Technical Data: We automatically collect certain data when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This information helps us understand how visitors use our website and enables us to enhance the user experience.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To Provide and Improve Our Services: Your information helps us to better respond to your individual needs, deliver our services efficiently, and improve our offerings.
  2. To Communicate With You: We may use your contact information to send you updates, promotional materials, or information related to our services. You can opt-out of receiving such communications at any time.
  3. To Personalize User Experience: We may use aggregated data to understand how our users as a group use the services and resources provided on our site, allowing us to tailor our services to better meet your needs.
  4. To Process Transactions: We may use the information you provide when placing an order or engaging our services to process your requests. This includes sending emails to confirm your order or to provide related information.
  5. To Enhance Website Security: We use your IP address and browser details to help us detect and mitigate potential security threats or fraudulent activities.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. However, we may share your information with third parties in the following circumstances:

  1. Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, perform website-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the information is no longer required, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to:

  1. Access and Update: Request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  2. Delete: Request that we delete your personal information, subject to certain exceptions prescribed by law.
  3. Opt-Out: Unsubscribe from our marketing communications by following the opt-out instructions provided in any such email.
  4. Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.